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Frequently Asked Questions (FAQ)
Posted By admin On June 6, 2009 @ 2:00 pm In | Comments Disabled
Southern Oregon Public Television (SOPTV) is more than happy to answer any of your questions, but these questions in particular are so frequently asked that we felt they needed to be posted here.
Generally in Jackson and Josephine counties on channel 8. Generally in Klamath county on channel 22. Southern Oregon has very mountainous terrain which may block coverage from Channel 8. There are many translators which relay our signal in areas not well served by our channel 8 King Mountain transmitter site:
Public Television has pioneered a new service for visually impaired viewers called "Descriptive Video Services". This service provides aural descriptions of the visual content of some nationally produced Public Television programs. These descriptions are sent to viewers on the Separate Audio Program (SAP) channel on stereo equipped televisions. If you do not want to hear these descriptions you must turn off the SAP channel on your TV. Unfortunately, each manufacturer has labeled the SAP function and its access differently so that there is no single clear instruction procedure to follow. We recommend that you consult your instruction pamphlet or have a technically minded friend help you turn the SAP off (or on) as needed.
This is caused by the simultaneous reception of both the cable and our over the air signal. This is almost always a cable TV problem, it’s called "ingress" and is a problem which the cable TV provider must repair immediately. It can also be caused by a poor cable extension connection, which would be your responsibility to repair. Your first course of action would be to call the cable company and verify that the problem is in the cable system.
A satellite subscriber may still obtain network programming if the satellite company has elected not to provide local-into-local service. If you are unable to receive local broadcast TV stations over-the-air, you should install a rooftop antenna. If the installation of the outdoor over-the-air rooftop antenna does not provide the local broadcast TV stations you desire, you may qualify as an "unserved household." The term "unserved household" means a household or subscriber that:
If you do qualify as an "unserved household," you are eligible to receive no more than two distant network affiliated signals per day for each TV network. A "distant signal" is one that originates outside of a satellite subscriber’s local television market, the DMA. For example, if your household is "unserved" you can receive no more than two ABC stations, no more than two NBC stations, etc. from outside your local broadcast market.
To receive these distant signals, contact your satellite company. If you do not qualify as an "unserved household," however, your satellite company will determine the channels you receive.
If you have questions about the availability of local-into-local service in your specific area, your eligibility to receive distant TV signals, the procedure for obtaining a waiver, or other specific information about your satellite service, you should contact your satellite company or distributor.
This is caused by the extensive use of video processing equipment especially in news programs where the program sources are originated from distant locations. This is a technical problem, which we are not able to resolve well here, but we are aware of it and are working with PBS to minimize its occurrence.
We operate our sound equipment to properly modulate our signal. Since we never shout at you, our sound quality is somewhat more restrained. Also, we attempt to maintain the correct proportion (dynamic range) of sound between the loudest and softest elements.
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