This highly interactive seminar will give participants the essential skills for handling high conflict situations with their co-worker, boss, client or customer.
Participants will learn to:
* Navigate conflict’s complexity
* Discern diverse conflict styles
* De-escalate intense situations
* Monitor personal reactions to conflict
* Strengthen workplace relationships
Please call 541-770-2468 or visit www.mediation-works.org/pg24.cfm for more information and to register. Tuition: $95.00 (includes lunch and materials).
Event Location: Medford
Event Contact Information: Lydia Tollefson, 541-770-2468, firstname.lastname@example.org