Navigating Conflict in the Workplace

• May 3, 2010

This highly interactive seminar will give participants the essential skills for handling high conflict situations with their co-worker, boss, client or customer.

Participants will learn to:

* Navigate conflict’s complexity

* Discern diverse conflict styles

* De-escalate intense situations

* Monitor personal reactions to conflict

* Strengthen workplace relationships

Please call 541-770-2468 or visit www.mediation-works.org/pg24.cfm for more information and to register. Tuition: $95.00 (includes lunch and materials).

Event Location: Medford

Event Contact Information: Lydia Tollefson, 541-770-2468, lydiat@mediation-works.org

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